Alia MedFlight

Privacy Policy

Privacy Policy

Alia MedFlight, LLC and its subsidiaries (“Alia”) are committed to protecting the privacy of persons accessing any of the websites it maintains. The purpose of this Privacy Statement is to describe our policies for data collection and use; information sharing and disclosure; use of cookies; third party websites; updates to privacy practices; and how to contact Alia to request more information.

Please read this Privacy Statement carefully before using the Alia website and, in particular, before providing any personal or personally identifying information to us through any Alia website.

Who is Covered by this Policy

This Privacy Statement applies to all persons who access or use the Alia website. Any use of the Alia website constitutes acceptance of the policies and data collection and use practices stated herein.


By providing us with your personal information when you create an account, request information from us or accept cookies, you consent to the collection and use of your personal information as provided in this Privacy Statement and, if applicable, our Privacy Shield Statement. Alia will retain any personal information you provide to us for a reasonable time thereafter or until you notify us at that you withdraw your consent.

Data Collection and Use

Alia may collect personally identifiable information, such as name, place of business, address, telephone number, or electronic mail address, but only if provided voluntarily by you. Personal information may be requested if you use the website to (1) Request an air ambulance; (2) Request a Quote as the patient, family member or Partner; (3) or Request other information about our services.

Alia may use the information voluntarily provided to verify any information needed to satisfy information requests, perform requested actions, complete requested transactions or otherwise conduct business with the person providing the information. Alia also may use the information to initiate contact about related events, products and services that may be of interest. Before you receive any information from Alia you will have the opportunity to provide your consent to receive such information from Alia and information about how you may opt-out of receiving future communications at any time.

Alia collects limited non-personally identifiable information (“cookies”) your browser makes available automatically each time you visit a website. This information may include the Internet address of your computer or network, the date, time, and page you visited on our site, your browser and operating system, and the referring page. This information is not personally identifiable. We may use the aggregated information from all of our visitors to measure server performance, analyze user traffic patterns and improve the content of our site.

Information Sharing and Disclosure

Alia will take all reasonable and prudent measures to safeguard any personal or personally identifiable information shared with us against unauthorized disclosure. Alia gathers and tracks this information for our internal use only and does not sell or disclose personal information, including email addresses, to third parties. We will only utilize the information provided to us in the manner described in the Data Collection and Use section and consistent with your consent. Alia may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.


Alia is committed to maintaining the security of your information. We have taken security measures that are consistent with industry standards to protect the personal information entrusted to us. Alia maintains an information security program to protect all data in its possession, including personal and identifiable information from loss, misuse and unauthorized disclosure. Protective measures include, but are not limited to, policies, procedures and manual and automated controls.

No transmission of data over the internet, however, is without risk. To further assure the security of your personal information, we ask that you use “safe” internet practices including maintaining the confidentiality of any passwords used to access accounts you may create with us, using secure internet connections whenever possible and providing us with the minimum amount of personal information necessary to fulfill your request.

“Cookies” and Data Management

Certain information, such as a computer’s Internet Protocol address, may be stored in the “cookies” used to efficiently transfer information via the internet. Our website will display a prominent notice stating that we use “cookies” to enhance the user experience and help us better serve you. Alia MedFlight collects site visitation statistics using “cookies.” We only use this information in aggregated form and only for improving our website; we do not use “cookies” or other electronic files to store personal or personally identifiable information. To maintain privacy of personal information, you can configure your browser to accept or reject all cookies, notify you when a cookie is set or enable the “private browsing” feature on any computer used to access the Alia MedFlight websites. If you reject cookies, your ability to access websites features or to request information from us may be limited.

Other Sites

The Alia website may include links to the websites of our business partners, business associates or other third parties. Alia has no control or influence over the privacy practices of any third party websites. We highly recommend that any person accessing a third party website through an Alia website carefully review the privacy policies posted on each and every website visited prior to disclosing any personal or personally identifiable information.

“Opt Out” Provisions

All mass publications distributed by Alia will include “opt out” provisions. The “opt out” provisions clearly state how to unsubscribe from any future mailings, e-mailings or other communications from Alia. If you are unsure where to send your request to “opt out”, you may send it to

Policy Changes

Please note this Privacy Policy can change from time to time. We expect most such changes to be minor, but we will post those changes as they occur. The effective date of the changes will be represented by the Effective Date posted on the bottom of this page.

GDPR Rights

If you are a citizen of the European Union, you may exercise your rights under the General Data Protection Regulations (“GDPR”) by contacting us at, and we will respond to you within 15 days. GDPR rights you may exercise include, but are not limited to, your right to request access to the personal information you may have provided to us, transfer of your personal data to a third party, deletion of personal data you may have provided to us, amendment or correction of your personal data, place restrictions on use of your personal information and to request deletion of any personal information stored by Alia to the fullest extent allowed by law.

Policy Changes

Questions about this Privacy Statement may be submitted via electronic mail at or by calling +1 (602) 800-7070.

Effective Date: September 21, 2018